Perfectly aware of the challenges linked to the general development of tourism, particularly with regard to the need for excellence in the services offered, the entire team of the Destination Royan Atlantique Tourist Office is committed to the dynamics of the brand of 'Tourism Quality Status™.
Obtaining the State brand Qualité Tourisme™ rewards this commitment. Especially since it was confirmed by its renewal during two audits (full and mystery) on January 11, 2019.
Destination Royan Atlantique wants to convey values that characterize the way we welcome our guests and work with our partners. These values are the basis of our team cohesion, which is why we pass them on to newcomers. They are the foundation of our quality system.
In keeping with the spirit of the Qualité Tourisme™ brand, the Tourist Office wishes to pursue its efforts to professionalise the management of its structure as well as theimproving the quality of its services to customers.
The dynamism and exemplary nature of the Tourist Office in the field of quality must therefore be able to become the driving force behind collective action. Its objective is to serve the excellence of the reception of customers as well as the tourist services offered.
You were not fully satisfied during your stay? We are listening to you.
Turnkey local professionals also undertake to meet the criteria of the State Quality Tourism™ label. Their wish is to offer their customers quality services in terms of reception, cleanliness and comfort.